Default solution folder, feel free to edit or delete it.

Why is it necessary to have static IP addresses on printers?
Epicuri assigns each menu item to a particular printer, e.g. a drink prints in the bar and a food item to the kitchen. The printer itself is connected to a ...
Tue, 17 Mar, 2015 at 3:39 PM
How Do I Perform a Printer Self-Test?
The Star Micronics printers that Epicuri uses have a self-print feature, which summarises the state of the printer.  To print the self-test on the t...
Wed, 20 May, 2015 at 1:10 PM
How Do I Create a Printer Redirect?
From the hub view, go into Print Queue Click on the ... at the top right Add Redirect Define the redirect and hit OK
Mon, 11 May, 2015 at 7:06 AM
Why does the app keep asking me which course an item is for?
Problem: Most of the time when you order items in the Order Screen they just get added. However some items keep popping up a prompt like this: ...
Sat, 11 Apr, 2015 at 11:40 AM
How can I see table numbers on the floorplan
A "long-press" on the floor plan in the hub view will reveal table numbers for that section. TIP: Do not long-press on a table. Pick an empt...
Sat, 11 Apr, 2015 at 2:07 PM
How can I change open/close times for reservations?
This has not yet been devolved to the Epicuri Portal. For now, please contact Epicuri Support.
Sat, 6 Jun, 2015 at 4:49 PM
How do I set Multi Session on on my Star Printer?
Full instructions from the manufacturer can be found here. The basic steps are: From a laptop or PC (connected on the same network) o...
Sat, 16 May, 2015 at 11:05 AM
How Do I Upgrade My Waiter App?
The tablets we set up are usually set up for automatic updates for the Epicuri Waiter App. However if the Waiter App is always in the foreground and the tab...
Mon, 20 Apr, 2015 at 6:51 AM
What Do All the Values in Cash Up Mean?
This is covered in the waiter app manual for managers, found here.
Thu, 23 Apr, 2015 at 2:36 PM
How Do Printing Redirects Work?
Every individual menu item is assigned to a printer, this can be seen in 'Menu Manager'.  Rather than as a physical printer, think of this...
Mon, 11 May, 2015 at 7:05 AM