Check Internet Connectivity

Launch the Chrome browser from your tablet and navigate to If this takes a long time, or reports a connectivity issue, it's very likely your internet connection has been lost or is poor/intermittent. 

Sometimes a router reboot "wakes" the connection - simply switch it on and off and see if the connection comes back. If the problem persists you should contact your internet service provider.

What's Running on Your Tablet?

If there are other apps running on your Android tablet they can take up internet bandwidth and other resources on the tablet without you even knowing it. Depending on your tablet model and Android version there are various ways of dealing with this, from killing apps from the Application Manager to using one of many "battery defender" apps that you can download for free from Google Play.

Epicuri cannot endorse third party products, however we strongly encourage users of the tablets to only use them for Epicuri, and to kill other apps - such as Chrome.

Check Internet Speeds

Whilst Epicuri's requirements in terms of internet speed is quite modest, it is entirely possible that someone on your router network is taking up a lot of bandwidth and therefore slowing down the network for everyone else. 

For this reason we strongly recommend business grade routers, which can separate out networks for guests and networks for EPOS as well as fine-tune bandwidth allowance. A stable internet service provider is also important. Whilst regular "home" internet solutions would seem to be an attractive option, they often fall over when used in restaurants as the workload increases. 

Clean Cache Partition

After an Android update you might find that the tablet is sluggish. A clean up of the Cache Partition often fixes this problem. The way to do this varies from device to device. Steps for Nexus devices can be found below. You should check your manufacturer's manual to be sure of what the risks are when doing this.

  1. Turn off the device.
  2. Press and hold the Volume Down and Power keys at the same time for about 10 seconds.
  3. An image of an Android lying on its back will appear.
  4. Press the Volume Down key twice until "Recovery mode" appears on the screen.
  5. Press the Power key to restart in "Recovery mode."
  6. An image of an Android with a red triangle will appear.
  7. Press the Power key and Volume Up keys simultaneously.
  8. Use the Volume keys to scroll to "wipe data cache partition" and press the Power key to select.